If you own a business company, you would certainly want the possibility of a 24-hour available connection with your current and potential customers. Your ability to respond immediately to any of your customer's inquiries whenever and wherever... Read More

Knowledge Base Software allows you to share information within your enterprise from your website or Intranet with an enterprise-grade knowledge base. It helps to reduce customer support, improving staff productivity and eliminating time wasted... Read More

A knowledge base software is used to provide 24/7 online support to customers even when your office is closed. Knowledge base software is a FAQ system with more advance features in it. Knowledge base software give you the chance to get statistics on... Read More

A side-by side comparison of various knowledge management software solutions available in market. The following tables compare general and technical information for a number of knowledge management software packages. It contains valuable... Read More

Most of the enterprises use the Knowledge Base Software for managing the information and data related to their employees and their customers. Most of the enterprises emphasize on the importance of a Knowledge Base Software which really helps them... Read More

Knowledge bases are one of the main requirements for any business, especially from the customer service perspective. They are a storehouse of information. This information is valuable to the clients. When a website has a knowledge base, visitors can... Read More

Knowledge Base software is an excellent tool for storing and retrieving organizational knowledge. You may already be using one for storing company knowledge (internal), or providing information on your website for your customers (external), or a... Read More

Knowledge base software is an intelligent software that can make the best use of your company's resources in the most efficient way. The software may assist in knowledge capture, categorization, deployment, inquiry, discovery, or communication. You... Read More

Most of the companies want to share the information among their customers and the employees so that it can enhance the experience of both of its customers and employees by giving them access to the important information related to their interests.... Read More

Knowledge Base Software and CRM solutions enable the educational institutions to experience the real exceptional constituent experience. Knowledge base solutions can improve constituent satisfaction by integrating the power of email, phone, chat, SMS... Read More